Privacy Policy

1. Who We Are

R.P. General Construction Inc. ("RPG", "we", "us", or "our") is a family-owned general contractor licensed and operating in the State of California. Our principal place of business is 28357 Cole Grade Road, Valley Center, CA 92082.

This Privacy Policy applies to information collected through our website at rpgeneralconstruction.com, through contact forms, emails, phone calls, and any other interaction you have with us.

2. Information We Collect

We collect information that you voluntarily provide to us, as well as certain information automatically when you visit our website.

Information you provide directly:

• Full name and contact information (phone number, email address)
• Project details, descriptions, and uploaded files submitted through our contact form
• Business name and type of service requested
• Communications you send us by email or phone

Information collected automatically:

• IP address and general geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide estimates or quotes
• To communicate with you about ongoing or upcoming projects
• To process and fulfill service requests
• To send administrative communications such as confirmations and follow-ups
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our legal rights
• To share project highlights or testimonials with your consent

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information in limited circumstances:

• Service providers: Third-party vendors who assist with website hosting, analytics, email delivery, or CRM tools, under confidentiality agreements
• Legal compliance: When required by law, court order, or government authority
• Business protection: To protect the rights, safety, or property of RPG, our employees, clients, or the public
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with applicable laws. Project-related records may be kept for up to seven (7) years in accordance with California contractor recordkeeping requirements.

When information is no longer needed, we securely delete or anonymize it.

6. Cookies

Our website may use cookies and similar technologies to enhance your experience and collect usage data. Cookies are small text files stored on your device.

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Preference cookies: Remember your settings and choices

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

7. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about what personal data we have collected about you and how it is used
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions
• Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights

To exercise your rights, please contact us using the information in Section 10 below. We will respond to verified requests within 45 days.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately at admin@rpgeneral.net.

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms such as Instagram. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

For accessibility-related concerns, please visit our Accessibility Statement.